Privacy Policy
Effective October 14, 2026
Phase Studio is operated by Gray Oneil Creative LLC in Greenville, South Carolina. This policy explains what information we collect through this website and our work with clients, how we use it, and the choices you have.
What we collect
When you fill out our contact form, email us, or book a call, we collect what you send us: usually your name, email address, phone number if you share it, your business name, and details about your project. When you visit the site, we and our website host may collect basic technical information such as your browser, device type, pages viewed, and general location based on your IP address.
How we use it
We use your information to reply to you, schedule calls and shoots, send proposals, contracts, and invoices, deliver your videos, and improve the website. We do not sell your personal information, and we do not share it for anyone else's advertising.
Cookies and analytics
This site may use cookies and similar tools to keep it working and to understand how visitors use it, for example which pages are viewed most. You can block or delete cookies in your browser settings. The site will still work, though some features may not.
Service providers
We rely on trusted third parties to run the business, such as our website host, email, scheduling, file delivery, video hosting, e-signature, and payment tools. They only receive the information they need to provide their service to us, and they handle it under their own privacy policies.
Video, photos, and likeness
Footage and photos we create for clients, including the people who appear in them, are used only as permitted by the client's contract. We will not use your footage or likeness in our own portfolio or marketing without your permission.
How long we keep it
We keep inquiry and client information for as long as we need it to work with you, and afterward as required for taxes, accounting, and legal records. Project files are kept according to the terms of your contract. You can ask us to delete your information at any time, unless we are required to keep it.
Your requests
To see, correct, or delete the information we have about you, or to ask any question about this policy, email gray@phasestudio.co. We will reply within a reasonable time.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
© 2026 Phase Studio, Greenville, SC